Terms Of Service

Glorilda – Terms & Conditions

Welcome to Glorilda, your trusted destination for elegant and timeless sarees. By accessing our website or placing an order, you agree to these terms and conditions.

1. Product Information

  • We strive to present all product details — including fabric, design, images, and pricing — as accurately as possible.

  • Actual product color, fabric texture, or finish may slightly vary due to screen settings, lighting, or design updates.

2. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices include applicable taxes unless otherwise stated.

  • Secure online payments are accepted through trusted payment gateways.

  • Orders may be held or canceled if suspicious activity or incomplete information is detected.

3. Shipping & Delivery

  • We ship sarees across India via reliable courier services.

  • Orders are typically processed within 12–24 hours of confirmation.

  • Standard delivery time is 5–7 business days.

  • Tracking details will be shared via email or WhatsApp after dispatch.

4. Returns & Exchanges

  • Returns/exchanges are accepted within 7 days of delivery for unused items in original condition.

  • Eligible only for damaged, defective, or incorrect products.

  • Return shipping is arranged by the customer.

  • Used, worn, or altered products are not eligible for return or exchange.

5. Warranty

  • All sarees are carefully inspected before dispatch.

  • Sarees do not carry a standard warranty unless specified on the product page or invoice.

  • General wear-and-tear, washing issues, mishandling, or alterations after delivery are not covered.

6. User Responsibilities

  • Users agree to use the Glorilda platform lawfully and respectfully.

  • Fraudulent activities, misuse, or violation of terms may result in account suspension or order cancellation.

7. Limitation of Liability

  • Glorilda is not liable for indirect, incidental, or consequential damages from using products or the website.

  • Maximum liability is limited to the total value of your order.

8. Intellectual Property

  • All content — including logos, product photos, listings, and descriptions — is the exclusive property of Glorilda.

  • Unauthorized use, reproduction, or duplication is strictly prohibited.

9. Governing Law & Jurisdiction

  • All disputes are governed under Indian Law.

  • Jurisdiction lies with the courts of Surat, Gujarat.

10. Contact Us

If you have any questions or need assistance, contact us: